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Section Three: After the Worst is Over
The crisis has faded. School days have returned to a relatively normal routine. And now the real work begins.
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Promote Healing
A hateful act has rocked the school, and the crisis-response effort continues to move forward. It’s easy to get so focused on specific tasks—investigating the incident, handling the press conference, addressing the
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Seek Justice, Avoid Blame
When an offender or group of offenders is identified, there is a desire among some people to focus solely on discipline and punishment. Appropriate action should be taken against any offender. If a crime has occurred
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Support Targeted Students
It is vital to support specific victims of a bias incident or hate crime at school, as well as show support for the targeted community. To create this support, you must provide for physical safety, denounce the act in
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Provide Accurate Information— and Dispel Misinformation
This is less about a step in the crisis-recovery process and more about your overall management of the response to an incident.
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Work with the Media
Minor incidents may fly under the media radar. Any incident that spills off school grounds or draws more widespread attention will also likely draw media attention. So at any moment in a crisis, the next call may be from
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Investigate
As an administrator, it is your responsibility to remain calm, firm and deliberate as you gather the facts surrounding a potential bias-based incident.
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Denounce the Act
Silence or a lack of response allows fear, confusion, misinformation and distrust to grow.
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